Support Services

Training | Application Support | White‑Glove Installation

Bioprocessing & Bioreactor Training

Hands-on user training

For lab, pilot, and production scale bioreactors.

SOP development & operator readiness

Role-based SOPs and onboarding for scientists, engineers, and operators.

Control software instruction

MFCS, DASware, DeltaV, and related control platforms.

Application-focused modules

Fed-batch, perfusion, and ATF-based processes; pH/DO calibration best practices; scaling principles and process control.

White‑Glove Installation & Commissioning

End-to-end installation

Anchoring, utilities, validation pathway planning.

System configuration & calibration

Sensor setup, MFCs, ATF modules, control tuning.

Facility integration

WFI, gas, chillers, and exhaust integration.

Dry-run & startup support

Commissioning assistance with compliance-ready documentation and reports.

Application & Process Support

Bioreactor application consulting

Support for mammalian, microbial, and cell therapy processes.

Troubleshooting

Resolve issues across MFCs, ATF modules, sensors, and software.

Retrofit services

Convert existing systems to new formats (e.g., 3L → 10L).

Inline & side‑stream analytics

CO₂, DO, and pH integration; workflow optimization and throughput improvement.

Custom Fabrication & Manifold Design

Autoclave‑ready manifolds

Sanitary tri‑clamp, threaded, and gasketed configurations.

Sensor configuration

Inline CO₂, DO, and pH sensor paths and routing.

Facility & Lab Support

Lab & cleanroom input

Technical input for construction/renovation and utility layout.

Equipment list planning

Capacity planning and right‑sizing for current and future scale.

URS collaboration

Cross‑functional support for URS development.

Who We Work With

  • Biotech Startups & Emerging Biopharma
  • CDMOs & CMO Manufacturing Sites
  • Cell & Gene Therapy Labs
  • Pilot and Academic Research Facilities
  • Bioprocess Development & Tech Transfer Teams

Why Choose Us

  • 20+ Years Biotech Experience

  • Bioreactor SME for Eppendorf, Sartorius, ABEC, and DeltaV platforms

  • Collaborative, Onsite, and Remote Engagements

  • Training for Scientists, Engineers, Bioengineers & Operators

  • Hands‑On Problem Solving — from sensor issues to software integration

  • Documentation Ready — support for compliance, URS, IQ/OQ protocols

  • Scalable Solutions — from benchtop R&D to commercial readiness

Equip Your Team. Optimize Your Process. Accelerate Results.

From training your staff to optimizing your equipment, we ensure your bioprocess operations run smart, safe, and scalable. Whether you're installing a new system or refining an existing one, let's make it a success.